Terms and conditions

DEFINITIONS AND INTERPRETATION

In this Agreement, the following terms and expressions shall have the meanings hereby assigned to them:

• "Account" means a personal account established by you with us for accessing our Services;
• "Agreement" means these Terms and Conditions as amended from time to time;
• "Bonus" means any promotional offer made available to You by Us in accordance with our Bonus Policy;
• "Content" means all information, data, images, graphics, photographs, audio, video, or software used on the Website;
• "Deposit" means any amount of money deposited into Your Account for wagering purposes;
• "Fees" mean any charges payable to us by You pursuant to this Agreement;
• "Intellectual Property Rights" means all patents, trademarks, registered designs and other rights in intellectual property that are owned or licensed by Us;
• "Net Winnings" means the amount won by a player after deducting all winnings from their Account balance. If the net winnings amount is zero or negative, it will be considered a loss instead of a win;
• "Parties" means You and us collectively, including any person acting on Your behalf;
• "Services" means our online casino services provided to you via the Website;
• "Terms" means these Terms and Conditions as amended from time to time;
• "User", "You" or "Your" refers to a registered user of Our Services;
• "Us" or "We" refer to Big Bola Casino Playa del Carmen, its officers, employees, affiliates, agents and successors;
• "Website" means the website through which we offer our services.

AGE RESTRICTIONS

By opening an account with us, You confirm that you are at least 18 years of age (or such other minimum age required in your jurisdiction) and have not previously been blocked from using Our Services due to self-exclusion, fraud, or other prohibited activity.

ACCEPTANCE OF TERMS AND CONDITIONS

This Agreement constitutes the entire understanding between Us and You regarding Your use of Our Services. By opening an account with us, you agree to be bound by these Terms and Conditions.

CHANGES TO THE AGREEMENT

We reserve the right at any time, without prior notice or liability, to amend or add new provisions to this Agreement, including updating these Terms and Conditions on our Website from time to time.

CONFIDENTIALITY AND SECURITY

You shall maintain the confidentiality of your account login details, including Your username and password, at all times while accessing Our Services via the Website. If you believe that someone else has access to or knows any of this information, please contact our customer support team immediately so that appropriate measures can be taken.

RIGHT TO SUSPEND OR TERMINATE

We reserve the right to suspend your Account at any time and for such period as We deem appropriate if, in Our reasonable opinion, You are not complying with Your obligations under these Terms or are otherwise causing a risk of loss to Us. Without prejudice to this clause, we may terminate these Terms immediately upon written notice and remove Your access to Our Services.

SOFTWARE AND SYSTEMS

We reserve the right to modify or change any system software without prior notice or liability in order to improve the functionality of Our Services or resolve technical issues that may arise.

INTELLECTUAL PROPERTY RIGHTS

Our Software and Content are owned by Us, including all rights, title, and interest therein. You agree not to reproduce, modify, distribute, or reverse-engineer any aspect thereof without our prior written consent.

BONUS POLICY AND WAGERING REQUIREMENTS

We reserve the right, at Our discretion, to change bonus offers from time to time in accordance with a Bonus Policy that may be published on the Website. This may include requiring You to meet wagering requirements or other conditions before any winnings earned through a promotion are credited or made available for withdrawal.

CHARGES AND FEES

You are responsible for all charges and fees associated with your use of Our Services, including internet access costs, device-related expenses, and any payment processing fees that may apply.

WAGERING RESTRICTIONS

By opening an account, You confirm that there is no restriction on gambling imposed by the legislation or regulations applicable to Your place of residence that would prohibit You from using Our Services.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to Your use of Our Services.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts or dispute resolution bodies of that jurisdiction.

By accessing Our Services, you confirm that this Agreement has been read and understood in full prior to commencing any gaming activities.